• AuntieFreeze@lemmy.world
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    7 months ago

    Boomer uncle literally drives his electric bill payment to the local office to pay it when they have a perfectly fine online portal.

    Same exact response ‘that’s someone’s job’ like the employee actually has a say.

    • Ricky Rigatoni@lemm.ee
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      7 months ago

      Most corporate bill portals I’ve personally used were terrible and charged me a significant convenience fee for using them.

      • hOrni@lemmy.world
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        7 months ago

        You’re kidding, right? Are You trying to tell me, You physically walk somewhere to pay Your electricity bill? Are You also using cash to do it?

    • hydrospanner@lemmy.world
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      7 months ago

      There’s no justification from a pure convenience standpoint, but I could respect the pettiness if the electric company ran their shit like one local government office in my hometown, where there was this small annual fee they charged like $9 for…but then to pay it, you could either mail in a check, hand deliver cash or check or card…or pay online…where they added a $5 “convenience fee” to a sub-$10 payment.

      You bet your ass that I paid that shit in person every year, in loose change, and requested a receipt (which they had to write up manually because they didn’t have a system to process and print one).

      • Wogi@lemmy.world
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        7 months ago

        I live by this philosophy

        If you charge me more to make both our lives easier, I will make both our lives harder out of spite.

        It will cost you more than the fee you tried to squeeze out of me, and I will have spent nothing.

      • AuntieFreeze@lemmy.world
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        7 months ago

        No fee for the portal. His only justification was it is some human interaction, which is fine. Just feels like a boomer mentality.

        Hell, you can even pay through a check via the banks online portal. Dude doesn’t have a cell phone and never has.

      • IMongoose@lemmy.world
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        7 months ago

        My city’s water bill went from a free online portal to a shittier one with a fee. I pay it by check now out of pettiness.

  • Noble Shift@lemmy.world
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    7 months ago

    Self checkout in the PNW rules.

    Self checkout in South (east) Florida sucks.

    Why? Because the volume is on 11, and the customer base is as dumb as a rock. Seriously, stand at any self checkout in SF for 10’ minutes and watch.

    In 11 minutes you will either want to kill them or yourself, sometimes it’s a tossup.

    • GladiusB@lemmy.world
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      7 months ago

      I am and I’m not. If it’s like 2 items, give me a self checkout. If it’s over 15. Bring on a cashier.

      • Landless2029@lemmy.world
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        7 months ago

        I always prefer self checkout because too many people suck at bagging.

        Don’t put a leaking pack of meat with my deli you dumb shit. All while I see people pushing full carts that have meat touching produce…

        The only place I trust to bag for me is Trader Joe’s. Tetris masters over there.

    • ZeroTwo@lemmy.world
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      7 months ago

      I agree! I was at a Walmart one time and some chick ran out right by us at a high speed. We had no idea what was going on but apparently she was stealing. The one worker said as they walked by us “you got all these people standing around doing nothing and they couldn’t stop her?” It was a smart ass comment. Did that employee really believe that I would risk my life for Walmart, of all places? I don’t work there, I’m not security, I’m not a police officer. Not my problem.

    • wjrii@lemmy.world
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      7 months ago

      Boy, you’re not gonna be happy when you learn how food stores used to work. They’ve been offloading things labor used to do onto the customers for a century.

  • Synapse@lemmy.world
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    7 months ago

    I’ve recently visited a grocery store in Hamburg, where you just put all your items on the self checkout counter, it detects all the prices and quantities in an instant (yes, including fruits and vegetables that require weighted!) you pay, you go. So great ! The only truly practical implementation of a self checkout, in my opinion. I’ve seen this in other types of store before (clothing) but never for groceries.

  • Nuke_the_whales@lemmy.world
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    7 months ago

    I refuse to use them as a union worker, when I’m told to use the self checkout as I’m in line for the only cashier I just refuse. I’m doing it for you kids

    • veni_vedi_veni@lemmy.world
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      7 months ago

      This is broken window fallacy, akin to throwing garbage on the floor so some custodian keeps his job. These workers still have other shit to do. I get to waste less time waiting. So it’s win-win-win situation.

      • uis@lemm.ee
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        7 months ago

        Saying this is win-win-win is rather short-sighted. Unless we talk about something nationalized.

  • roofTophopper@lemmy.world
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    7 months ago

    When I bring my banana through the cashier lane they give me a dirty look. But when I ride one of the lawnmowers inside and try to mount a self check out, I get kicked out of the store. MAKE UP YOUR MIND!

  • Aceticon@lemmy.world
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    7 months ago

    Not wanting to do free work for a company (they don’t even give you a discount if you use self-service) is being a boomer?

    That’s the first time I’ve seen the word “boomer” on the opposite side of the word “sucker”.

    • grandkaiser@lemmy.world
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      7 months ago

      Exactly! Back in my day, people used to fill up my gas for me and carry my things up to my hotel room. Young people are getting lazy and entitled! Makes it hard to humiliate the poors if they make ME do the work.

      • Acters@lemmy.world
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        7 months ago

        Tbh back then the pay was more fairly in line with cost of living for some of the jobs. however, it has been a good 20 or so year since it was more fair. Nowadays, it is absolutely scary the cost of living. it’s down right criminal.

  • A_Random_Idiot@lemmy.world
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    7 months ago

    I mean, walmart could easily fix that by having fucking cashiers.

    At the walmart I go to they put in like 60 self checkouts and have, maybe, one cashier running at a time.

    I don’t mind self checkout as a concept. Its fine if you are just buying a couple things, or something you might be personally embarassing for you… but they are not a replacement for cashiers.

    Cashiers and belts are needed to handle bigger purchases like monthly groceries and shit.

    Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.

    • psycho_driver@lemmy.world
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      7 months ago

      Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.

      I also faced that scenario once and walked out of the store leaving my $400 worth of groceries sitting in front of the abandoned cashier lanes. The profit from just my purchase would have paid for a full cashier shift that day. Instead they got to pay for restocking and ruined frozen food and meat.

  • neonred@lemmy.world
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    7 months ago

    This says much about respect and social competence in this society when the first instinct is to mock and abuse someone with different priorities than yours.

  • PersnickityPenguin@lemm.ee
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    7 months ago

    I hate self checkout. I work all day to then check out my shit and bag my own groceries? And pay 2x for the same food and less service than 5 years ago?

    • LifeOfChance@lemmy.world
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      7 months ago

      Is bagging your own stuff really that much more work? The sacrifice is waiting in line for them to fuck up bagging it anyways. It’s significantly faster to use self and get home sooner to relax. If you’re over filling a cart I’m sure it makes sense to go to an actually cashier but outside of that it’s just wasting time

    • LouNeko@lemmy.world
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      7 months ago

      I like to have both. Self check out if I only have <10 items. But if I have a full cart I’d like to go to a cashier who has the scanning down to a T. I think this the best of both worlds.